Refund policy

Here’s a clear, professional, and customer-friendly Returns & Refund Policy, polished for website use while keeping your brand tone intact 🤍

Returns & Refund Policy

At Boho Hairs, we want you to be satisfied with your purchase. As our products are carefully handcrafted, please read the policy below before placing an order.

Return Eligibility

  • You may request a return within 5 days of receiving your order.

  • The product must be unused, untampered, and in its original condition, including all original packaging.

  • Any product showing signs of use, alteration, or damage will not be eligible for return.

Refund Method

  • Once the returned product is received and inspected, the refund will be issued in the form of a website coupon / store credit.

  • The coupon can be used for future purchases on Boho Hairs.

  • Cash, bank, or card refunds are not provided.

Before You Order

If you are unsure about the shade, product type, length, texture, or fit, we highly recommend using our video call consultation option.

This allows you to:

  • See the product clearly

  • Understand all details before purchase

  • Place your order with complete confidence

Important Note

We strongly encourage video consultation before ordering to avoid unnecessary returns and to ensure you select the most suitable product for your needs.
As a handmade brand, each piece is prepared with care, and your understanding truly means a lot to us 🤍